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Report a website problem

Use this form only for problems with this website while you search for or buy a ticket. It is reviewed by the technical team that runs Centropuerto's online sales.

Looking for a quick answer? Our help centre covers timetables, stops, fares, luggage and how to buy your ticket.

We can help with: problems on this website while you are buying, for example the search shows no results, you cannot enter passenger details, the payment fails or a page does not load.

Already bought your ticket, or is your question about the journey? If you did not receive your ticket, need a change or a refund, lost something on the bus or have a complaint about the service, contact Centropuerto directly at info@centropuerto.cl or on +56 2 2601 9883.

Refund, change or cancellation requests are not handled through this form.

If you already paid, add it so we can find your purchase faster.

Say what you were trying to do, what you saw (an error message or a page that did not load) and the route and date of the trip.

So we can reply to you.

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Our passenger transportation company provides safe and reliable services for all your travel needs.

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Our passenger transportation company provides safe and reliable services for all your travel needs.

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